Privacy Policy for Sentra Motors

1. Introduction

Sentra Motors (“we,” “us,” or “our”) is dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By engaging with our services, visiting our website, or interacting with our products, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of personal and operational information:

  • Customer Information: When you engage with our services or make inquiries, we may collect your name, contact information, vehicle details, and any additional information relevant to your interactions with Sentra Motors.
  • Operational Data: We may collect operational information related to vehicle service records, maintenance, and any repair work you request.
  • Website Usage: When you visit our website, we may collect information about your browsing activity, such as your IP address, browser type, referring pages, and pages visited, to improve your online experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Customer Service: We use your information to provide customer support, respond to inquiries, schedule services, and address your concerns or requests.
  • Vehicle Maintenance and Repairs: Your information helps us maintain and repair your vehicle according to your specifications and needs.
  • Website Improvement: We analyze website usage data to enhance and customize our online platform for a better user experience.

4. How We Protect Your Information

We employ security measures to protect your personal and operational information from unauthorized access, disclosure, alteration, and destruction. Your data is securely stored and only accessible by authorized personnel. While we strive to use commercially acceptable means to protect your information, please be aware that no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or share your personal or operational information with third parties without your consent. Your data may be shared with trusted service providers and automotive technicians who assist us in servicing and maintaining your vehicle. These individuals will only access your information as necessary to perform their duties and are obligated not to disclose or use it for any other purpose.

6. Your Choices

You have the right to:

  • Access and correct the personal information we hold about you.
  • Opt out of receiving promotional communications from us.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your experience with Sentra Motors, please contact us using the information provided on our website or through our customer support channels.

Thank you for choosing Sentra Motors. We respect your privacy and are committed to safeguarding your personal information while providing you with reliable automotive services and support.